Email
Due to the extremely high demand on our services, we will no longer be able to offer the email service as an option to provide advice
Please refer to the alternative options on this website for advice
https://gloscab.org.uk/get-advice
For general information and advice, you can also visit the Citizens Advice website: https://www.citizensadvice.org.uk/.
Online
National Citizens Advice Self-Help Website
Web Chat (Debt)
Web Chat (All Issues)
Money Advice Service
How it works
We work with the Money Advice and Pension Service to provide Money advice in face to face, telephone and online appointments.
Our trained advisers and caseworkers can help clients explore their debt problems, look at ways of increasing income and reduce outgoings, and explain their options for dealing with debt. They will also help you understand your rights and responsibilities and those of your creditors.
Our debt advice is free, independent, confidential and impartial.
Weekly Money Advice drop-in sessions
Cheltenham – Tuesdays 9:30am till 12:30pm.
Gloucester – Gloucester Money Advice Drop-in will be on Fridays from 11th Sept 9:30am till 12:30pm
Cinderford – Thursdays 9:30am till 12:30pm.
Drop In Closures
*there will be no debt drop-in session in Cheltenham on Tuesday 13th October
Self-referral
You can fill in this form to receive a call back from our debt team. Depending on your circumstances, we will either book you in for a face to face or telephone appointment, or provide information.
We will aim to call you back within 5 working days.
This form is for debt enquiries only, if you need advice that is not debt related please contact us on 0808 189 6280. Any non-debt enquiries will not be dealt with via this form.
