We provide free, confidential and impartial advice and campaign on big issues affecting people’s lives. Our goal is to help everyone find a way forward, whatever problem they face. We’re an independent charity and part of the Citizens Advice network across England and Wales.

Get Advice

Due to the extremely high demand on our services, we will no longer be able to offer the email service as an option to provide advice
Please refer to the alternative options on this website for advice
https://gloscab.org.uk/get-advice

For general information and advice, you can also visit the Citizens Advice website: https://www.citizensadvice.org.uk/.

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North & West Gloucestershire Citizens Advice Follow

A local charity providing free, confidential, independent and impartial advice to residents of Gloucester, Cheltenham, Tewkesbury and the Forest of Dean

North & West Gloucestershire Citizens Advice @gloscab ·

11h

Are you finding it hard to pay your gas or energy bills?

❗ You should contact your supplier to discuss ways to pay what you owe them.

Our advice can help ⤵️
https://bit.ly/4rJzMCa
#CitizensAdvice #Charity #nwgloscab #KnowYourRights #advice

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North & West Gloucestershire Citizens Advice @gloscab ·

24 Jul

Have you bought something that is not what was advertised or doesn’t match the seller’s description?

✅ You might be entitled to a refund, repair or replacement.

Find out more on our website
https://bit.ly/4wftix0
#CitizensAdvice #KnowYourRights #advice #ConsumerRights

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North & West Gloucestershire Citizens Advice @gloscab ·

23 Jul

Planning to get work done to your home?

You’ll usually need planning permission from your local council if you’re building something new or making a major change to your building.

Find out more ⤵️
https://bit.ly/4v3bzbg
#Charity #CitizensAdvice #KnowYourRights #housing

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North & West Gloucestershire Citizens Advice @gloscab ·

22 Jul

Have you been contacted by your benefit office because you've been paid too much?

👉 This can happen for a number of reasons and the benefit office might take action to recover the overpayment.

We can help you understand your rights ⤵️
https://bit.ly/4ssf7CW
#advice #Benefits

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North & West Gloucestershire Citizens Advice @gloscab ·

21 Jul

If you’re having problems with your neighbour:

✍️ Take a note of when it happens
💬 Talk to them if you feel safe and comfortable
✅ Get help from a mediator

Check what steps you can take ⤵️
https://bit.ly/4qWRn91
#nwgloscab #Charity #CitizensAdvice #KnowYourRights #advice

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North & West Gloucestershire Citizens Advice

The local CAB in Cheltenham, Forest of Dean, Gloucester and Tewkesbury

Get Advice

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