North & West Gloucestershire Citizens Advice

The local CAB in Cheltenham, Forest of Dean, Gloucester and Tewkesbury

Our service

Nearly all cancer patients suffer some loss of income or increased expenditure as a result of their diagnosis which can make this difficult time even more stressful.

Our specialist caseworkers can help clients with establishing what financial and other support they might be eligible for.

Across the north of England South West, Macmillan Cancer Support and Citizens Advice partners are working together to deliver a dedicated welfare benefits advice service aimed at supporting people affected by cancer. Led by Citizens Advice Bristol, nine delivery partners including B&NES, Bristol, Gloucester, North Somerset, Oxfordshire, Somerset, Swindon, Reading and Wiltshire are working together to respond to all referrals we receive.

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Referrals

Self referrals are welcome. You can also be referred by medical professionals, friends, family members, carers, or other voluntary sector organisations.

Initial contact is usually by phone from a Citizens Advice Welfare Benefits Adviser, usually within 5 working days, and, in that initial call, we will try to give the person with cancer all the help and support they need.

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Want to know more?

If you have a quick question you can call the Macmillan support line free on: 0808 808 0000. It’s available 7 days a week from 8am to 8pm, or visit macmillan.org.uk.

There is lots more information and guidance on the Macmillan website.
Macmillan benefits and financial support
Cancer and sick pay, includes guidance for people who are self employed

Our service is only able to support people with a cancer diagnosis but if you are caring for someone you may be eligible for some support. The Macmillan site can help you find out more about what you might be eligible for: Financial support for carers