North & West Gloucestershire Citizens Advice

Dealing with debts and liaising with creditors is often overwhelming.

Funded by the Money & Pensions Service, our team of qualified Money Advice Caseworkers help clients to explore their debts, look for ways to increase income and reduce outgoings, explain the available debt options and work towards a solution.

We offer face to face and telephone appointments, and have advice drop-in sessions in Cheltenham, Gloucester and Cinderford.  Clients and referrers can also contact us via our website enquiry form.

Energy advice includes providing targeted energy efficiency advice and support to vulnerable clients and those in fuel poverty across North and West Gloucestershire.  Offering personalised advice, support with smart meters, guidance on tariffs, help accessing emergency funds and grants, practical advice on improving energy efficiency in the home, and help with energy debt.

We support clients either over the telephone, face to face at their local office, or through delivering energy advice sessions at local outreaches.