North & West Gloucestershire Citizens Advice

The local CAB in Cheltenham, Forest of Dean, Gloucester and Tewkesbury


Scam Awareness

Our annual Scams Awareness campaign aims to create a network of confident, alert consumers who know what to do when they spot a scam.

This year protecting people against scams is more important than ever. The coronavirus crisis means more people are facing issues – from employment and debt, to housing and health – resulting in more people being in vulnerable situations. Added to this, the overall heightened uncertainty and anxiety caused by the pandemic is making everyone more vulnerable and more likely to fall victim to a scam. Empowering the public against scams is crucial during these uncertain times.

Advice for consumers

Check if something might be a scam 
Check if you can get your money back after a scam
What to do if you’ve been scammed
Report a scam
Get emotional support if you’ve been scammed
Get help with online scams



For online information about Coronavirus visit 
If you or someone you know is suffering from Domestic Abuse, the current Coronavirus isolation rules do not apply and help is available. The freephone 24 hour National Domestic Abuse Helpline team can offer non-judgmental support at a time that’s safe for you. Call 0808 2000 247.