North & West Gloucestershire Citizens Advice

The local CAB in Cheltenham, Forest of Dean, Gloucester and Tewkesbury

Application form to become a CAB volunteer

If you find the form difficult to understand or complete, please contact your local bureau.

e.g. adviser, receptionist, administrator, social policy co-ordinator, campaigner, PR and marketing, fundraiser, IT support co-ordinator, trustee, financial capability worker, peer education worker, information assistant, gateway assessor

Some we have thought of include dealing with people face-to-face or on the phone, speaking / writing a language other than English, sign language, filing, research, using a computer, helping people to learn

e.g. employment, work experience, volunteering, community activity (involvement in tenants' associations, school activities, support groups, etc), caring for children, other relatives or a friend, classes, training courses

Please give the names and addresses of two people, other than your family, who can tell us about you - e.g. an employer, teacher or someone who knows you well.

This information will be treated as strictly confidential.

Our policy on convictions

We only carry out Disclosure & Barring Service (DBS) checks for roles working directly with clients in services targeted at vulnerable adults or children. Our policy is in place to make sure ex-offenders are treated fairly.

We consider each offence individually, looking at issues like risk to the client, how long ago it took place, the circumstances and whether they are relevant to the volunteer role. Anyone with a conviction for a sexual offence against a child or vulnerable adult is considered unsuitable to volunteer.

Entitlement to work or volunteer

If you are from outside the EU / EEA, it’s important you check you are permitted to volunteer or carry out ‘unpaid work’ in addition to your main reason for entering the country, to avoid jeopardising your visa status.

If you cannot find the answer clearly on your immigration documentation, contact the UK Border Agency (

Volunteer diversity monitoring information

The CAB service is committed to valuing diversity and promoting equality. We encourage and welcome applications from all people, whatever their background, who are interested in applying to be volunteers regardless of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. In order to achieve these aims we need to know about the diversity of people who apply to be volunteers in the service. Please help us by providing the following information. All information will be treated confidentially and will be separated from your application form before your application is considered. This information will not affect your application.


The Citizens Advice service believes that people are disabled by the barriers society places in their way and not by their own impairments. We believe everyone has a role to play in society and we want the service to benefit from the widest range of talent available.

How would you describe yourself?

Choose one section and tick the appropriate box within it.

What is your sexual orientation?

Which group below do you most identify with?

e.g. newspaper article, poster, through a friend